Three reasons why tech scale-ups are embracing Scale-Expertise-as-a-Service (SEaaS)
From minimising hiring risk to accessing top talent according to changing needs, on-demand scale expertise is changing how scale-ups grow.
Laura Kightlinger
Customer Success guru discusses executive alignment, clearly-defined roles and the product-customer relationship.
Stevie Bickford
Customer Success expert explains why you should avoid silos, but embrace data, processes and customer centricity.
Munya Hoto
Chief Customer and Marketing Officer discusses narrow ICPs, regular customer interaction and founder adaptability.